Parking, resort fees, and on-site charges at The Viv Hotel — a deep dive
The Viv Hotel, Anaheim charges for on-site parking (self-park and valet) and collects a mandatory destination/resort fee at check-in; additional on-site charges commonly include a pet fee, possible damage deposit, cabana or pool surcharges, and paid food, beverage, and spa services. Exact amounts vary by rate and source—self-parking and valet daily ranges are reported, the destination fee is reported roughly $25–$29.25 per night, and a $150 non‑refundable pet fee and a possible $250 damage deposit are also noted.
In this guide
Overview: what to expect on arrival
Expect three common categories of extra charges at The Viv Hotel, Anaheim: parking, a mandatory destination/resort fee, and incidental or optional on-site charges (pets, cabanas, spa services, etc.). The front desk is open 24 hours if you need a breakdown when you check in.
The hotel accepts credit cards, cash, and Apple Pay; a credit or debit card, or cash, may be required at check-in to cover incidentals. A damage deposit of about $250 may be collected before check-in according to property listings.
- Payment types accepted: credit cards, cash, Apple Pay
- Possible pre-authorization: ~$250 damage deposit (may vary)
- Front desk: 24-hour service for billing questions
| Charge type | Typical practice at The Viv |
|---|---|
| Destination/resort fee | Mandatory; reported roughly $25–$29.25 per night (collected on arrival) |
| Incidentals deposit | Damage deposit ~USD 250 may be required at check-in |
| Payment methods | Credit cards, cash, Apple Pay accepted |
Parking: self-park, valet, and EV charging
The Viv offers on-site self-parking and valet parking. Published listings show variability by source and date; self-parking has been reported at roughly $5 per hour and in the $38–$44 per day range, while valet is reported around $47–$52 per day (all rates are listed before tax).
An electric vehicle charging station is available on-site. If you plan to use the garage repeatedly during your stay, ask the front desk whether in/out privileges apply to your rate and how the garage gate/key system works.
- Self-parking: reported $5/hour; roughly $38–$44 per day (sources vary)
- Valet parking: reported roughly $47–$52 per day (sources vary)
- EV charging: on-site EV charging station available
- Ask front desk about in/out privileges and tax/fees
| Parking option | Reported rate range (pre-tax, varies by source) |
|---|---|
| Self-parking | $5/hour; ~$38–$44/day |
| Valet parking | ~$47–$52/day |
| EV charging | Station available (fee not universally listed) |
Mandatory destination/resort fee: what it covers
The Viv collects a mandatory destination/resort fee at arrival; public listings report this fee at roughly $25–$29.25 plus tax per accommodation, per night. The fee is charged in addition to the room rate and typically appears on your folio at check-in or on arrival.
Hotel descriptions indicate the resort/destination fee supports on-site amenities such as complimentary Wi‑Fi, pool access, fitness center access, and other guest services. If you need a detailed itemization, request the hotel’s destination-fee breakdown at check-in since inclusions sometimes differ by property or rate plan.
- Reported amount: roughly $25–$29.25 per night (collected at arrival)
- Usually covers services like Wi‑Fi, pool access, fitness center and guest amenities
- Ask front desk for an itemized list of what the fee includes for your stay
| Item | Typical inclusion under destination fee (confirm at check-in) |
|---|---|
| Wi‑Fi | Complimentary throughout the hotel |
| Pools & fitness | Access to Oasis Pool, Rooftop Pool (adults-only), and fitness center |
| Other services | May include business center access, bottled water, or local shuttle |
Pool, cabana, and activity charges
The Viv has two outdoor heated pools: the family-oriented Oasis Pool (with a kids' splash pad and poolside Oasis Pool Bar) and an adults-only Rooftop Pool. Pools are reported open daily from 9:00 AM to 10:00 PM.
Some pool amenities are complimentary with your stay (pool access and public seating), while premium items can carry additional charges—cabanas at the Oasis Pool are available for a surcharge (Marriott listings note an amount around $200), and the Rooftop Pool may offer day‑pass items and complimentary wine for day‑pass guests per some sources.
- Pool hours (reported): 9:00 AM–10:00 PM
- Oasis Pool Bar hours (reported): 12:00 PM–5:00 PM, Thu–Sun
- Cabanas: available for surcharge (listed around $200 on Marriott listings)
- Rooftop Pool: adults-only; reported hot tub and some paid day-pass offerings
| Pool area | Notes / extra charges |
|---|---|
| Oasis Pool (family) | Splash pad, cabanas (surcharge), pool bar with food/drink for purchase |
| Rooftop Pool (adults-only) | Views toward Disneyland; hot tub; some paid extras/day passes noted |
| Poolside food & drink | Charged to room or paid directly at outlets (standard menu prices) |
In-room and on-property paid services (spa, dining, minibar)
Dining on property is not included in room rates unless your specific rate plan provides a daily food & beverage credit (some rate plans are reported to include a $25 daily F&B credit redeemable at Valencia's, Oasis Pool, or Melody's Market). Otherwise, meals and drinks at Top of The V, Valencia's at the Viv, Melody's Market, and Oasis Pool Bar are charged a la carte.
The hotel does not have a traditional on-site spa facility; instead, in-room spa/massage services are offered through a partner (Soothe), and these treatments are paid services you can book through the hotel's amenities page. Minibar or refreshment purchases in rooms are normally charged to the room folio.
- Top of The V: rooftop Spanish steakhouse (dinner hours listed separately; charges per menu)
- Valencia's at the Viv and Melody's Market: breakfast, dinner, and grab-and-go options—paid items
- In-room Soothe massage: paid service booked via hotel (not included in room rate)
- Some rate plans may include a reported $25/day F&B credit—check your reservation details
| Service | How it's charged |
|---|---|
| Restaurant meals | A la carte; charged to room or paid at point-of-sale |
| In-room massage (Soothe) | Paid service; reserve via hotel amenities page |
| Room minibar / refreshments | Charged to room folio when consumed |
Pets, deposits, and other incidentals
Pets are allowed with a non‑refundable pet fee; Marriott listings report $150 per room per stay, with a limit of two pets up to 40 lbs each. Service animals are always welcome at no charge. The hotel asks guests to notify them in advance because pet-friendly rooms are limited.
In addition to the possible damage deposit (~$250), guests may see incidental charges for lost items, excessive cleaning, smoking fines (the property is smoke-free), or event-related fees if you use meeting or private-event spaces. Ask for a copy of expected incidental charges when you check in if you want clarity.
- Pet fee: reported $150 non-refundable per room per stay; max two pets up to 40 lbs
- Service animals: no charge
- Damage deposit: reported around $250 pre-authorization may be collected
- Ask front desk for incidentals policy and any fines (smoking, excessive cleaning, lost keys)
| Item | Reported policy / amount |
|---|---|
| Pet fee | $150 non-refundable per room per stay (reportedly) |
| Damage deposit | About $250 hold/authorization may be taken at check-in |
| Service animals | Allowed free of charge |
How to avoid surprises and handle disputes
Before you complete check-in, ask the front desk for a written copy of all expected charges: the nightly destination/resort fee amount, parking fees (self and valet), any cabana or pool surcharges, pet fees, and the amount of any incidental pre-authorization. If your rate includes a food & beverage credit, get written confirmation of where it can be used and whether it rolls over.
If you see a charge on your folio that you don’t recognize, raise it with the front desk immediately. The Viv has a 24-hour front desk and business center; for booking-agent assistance you can also contact BookResorts agents (24/7) at +1 (888) 605-1350.
- Request a written folio/estimate of all mandatory and optional fees at check-in
- Confirm whether parking in/out privileges are included in your parking rate
- Keep receipts for any paid services (dining, spa, cabana) in case of billing questions
- Contact the 24-hour front desk first for disputes; BookResorts agents are available at +1 (888) 605-1350
| Step | What to ask or do |
|---|---|
| Before check-in | Ask for itemized list of destination fee, parking, pet fees, deposit |
| During stay | Keep receipts and review daily folio |
| After check-out | Dispute charges first with front desk; save receipts and call BookResorts if needed |
